BA does good

I am currently enjoying a break in west coast America and just wanted to write about the excellent service I received on my trip over. Admittedly a lot of spending on my…

Time to play

The playroom in the office is finally up and running. Bit difficult to make it out from the photo but sits alongside the video presence suite and gives visitors a chance to…

One rule for all

With the parliament expenses taking up a huge amount of news print, there seems to be lack of comparison between their structure and private business. I have expressed my concern previously that…

Wecession

I haven’t yet coined a phrase so we will see if this one catches on! Lots of talk recently on the quick in and quick out of the recession following a ‘V’…

Big boys aren’t immune

This afternoon saw a large number of users across the internet fail to access Google. We had a high volume of customers this afternoon report that Google.com and Google.co.uk were unavailable. And…

Lost art

It may seem really simple but it is amazing what a difference a thank you email makes when you are happy with a service. In our busy lives it is all too…

How green is IT?

With technology around the globe generating more CO2 than passenger jets it is interesting on how our demand for faster and cheaper electronics will impact our goal to reduce global emissions. I…

Dual Advance

As a follow on from my last piece about BT suffering from a major outage over the weekend I thought it would be worth detailing our latest development for business internet resilience.…

Failover is key

Businesses across London have been suffering for the past few days with no communications following a tunnel borer cutting through a major BT trunk at the Olympic site. The fault has affected…

Desperate for business

It has been interesting watching how our competitors have reacted to the global downturn. There seems to be almost desperation among them to secure new business at the moment with clients reporting…