Having watched the past three episodes of Channel 4’s Big Chef, Little Chef I thought I would voice my concern over the abysmal management team in Little Chef lead by Ian Pegler the chief executive. The guy had Heston Blumenthal, one of the most highly decorated chefs in the UK, working for him and he could not direct or manage. He put the phone down on Heston, refused to answer questions point blank and gave no direction or opinion. His only response to the proposals Heston put forward was to repeat the words ‘blue sky thinking’ and ‘out of the box’.
I thought the stereotype chief executive had no place in modern day business but obviously is alive and well hiding up in failing british high street brands. I am sure Woolworths had the same kind of management team and would not be surprised if we see Little Chef follow the same direction of Woolworths later this year. I guarantee that with all the positive publicity Heston’s program would have created that Little Chef, or more importantly Ian, won’t have the balls to put it into action and roll out the changes nationwide.
To be honest it is people like that who give ‘business’ a bad name in Britain and programs such as this will only play on that stereotype. I thought we were on top of creating enterprising businesses within the UK. All this has done is show to me how far we still have to go.