Listening to customers

When I left school I went to work for a small IT company called Software Catalogue (that became Softcat) which basically sold IT equipment and software licences to businesses. Nothing too different…

The Speed of Change

Moore’s Law famously states that every year the number of transistors per square inch would double. Being the co-founder of Intel it was an insightful view back in 1971 and has remained…

Moving to the dark side

For as long as I can remember there have always been ‘Mac’ people and ‘PC’ people. I have always been firmly in the latter camp and considering I started my first business…

A truly separate Openreach

The ongoing discussion of Openreach and BT Wholesale combining into one entity seems to be dividing opinion among the industry. My personal view is one that is shared with TalkTalk’s Dido Harding,…

Seeing is believing

Last week saw our new video phones being rolled out across our offices in an attempt to improve collaboration between staff. Because of our adoption of virtual desktops for the whole business,…

A chance to meet the Queen

Recently my business was a beneficiary in the Queen’s Award for Enterprise, winning the Innovation category for our work on the Service Exchange Platform. This platform looks to help consolidate networks into…

Business guru or celeb

They say the media corrupts and feeding the ego of a ‘successful’ entrepreneur is surely one of the worst examples. Ultimately a business founder has a vested interest in making their company…

A wish and a prayer

At a recent awards dinner Dr Mike Lynch spoke about the difficulties in investing in new businesses and supporting innovative and growing companies. Since his departure from Autonomy he has created a…