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Piers Daniell Piers Daniell
Travel

Great value from Avios

Every day we are bombarded by customer promotions and loyalty cards. One of the most successful must be Tesco who literally wrote the book on...
Piers Daniell on May 10, 2013
Piers Daniell 2013-05-10T16:39:35+01:00
Business

Retain the standard to retain the customer

I have always been a big fan of our national carrier, but after a recent trip to Cyprus to visit some of my family I...
Piers Daniell on November 2, 2011
Piers Daniell 2011-11-02T08:00:49+00:00
General

BA’s reputation gets a battering as it struggles through another strike

Another holiday, another BA strike. For those who are familiar with my holiday plans they always involve some kind of issue. Whether it be a...
Piers Daniell on June 16, 2010
Piers Daniell 2010-06-16T03:16:13+01:00
General

Relax over Christmas, stay at home

It’s all very well going away for Christmas but as this year shows it can be a real pain even before your feet have left...
Piers Daniell on December 22, 2009
Piers Daniell 2009-12-22T15:22:58+00:00
General

BT Leads from the top

A customer of ours recently suffered a complete outage when another ISP tried to install a line into their premises. Obviously wasn’t the ISP’s fault,...
Piers Daniell on November 13, 2009
Piers Daniell 2009-11-13T11:56:32+00:00
General

BA does good

I am currently enjoying a break in west coast America and just wanted to write about the excellent service I received on my trip over....
Piers Daniell on June 6, 2009
Piers Daniell 2009-06-06T21:59:16+01:00
Business

Three’s a crowd?

I am interested in the high publicity that the third runway at Heathrow is getting, especially as I don’t have any strong opinions one way...
Piers Daniell on January 27, 2009
Piers Daniell 2009-01-27T04:24:52+00:00
Business

Willie Walsh shows his BA colours

In contrast to my last post on the awful management of Little Chef I did catch another program which was presented by Gerry Robinson on...
Piers Daniell on January 23, 2009
Piers Daniell 2009-01-23T04:18:30+00:00

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