Interesting development over the past few weeks has been BT Openreach actively telling end users about BT’s new (or old depending on how long you have been waiting for it) 21st Century Network (21CN). This from your perspective may be perfectly normal, however when you understand that Openreach should remain independent it shows flaws in Ofcom’s control over the carrier.
Openreach was formed to serve all ISPs independently, especially those with their own technology in the local phone exchange. Local Loop Unbundling (LLU) has become widespread over the past few years, mainly due to the demands for new technology which BT has been unable to provide. O2 and BE for example have been delivering ADSL2+ for many years prior to the launch of BT’s 21CN offering. Even now the BT product is second-rate (no Annex-M support). Therefore if they, or any other LLU carrier, need Openreach to visit their client’s site to fix a fault they should receive just that.